Effective Date: August 12, 2025

This Privacy Policy outlines how anQen collects, processes, and protects personal information provided by users of the platform. By using anQen.com, you consent to the practices described herein.

1. Data Collection

We collect the following categories of information:

User Information: Name, email address, billing details, and account settings.

Website Content: Pages, media, and data uploaded or created by users.

Technical Data: IP address, browser type, device identifiers, and usage metrics.

Cookies and Tracking: Session cookies, behavioral analytics, and performance logs.

2. Purpose of Data Usage

Collected data is used to:

Deliver and maintain platform functionality.

Process payments and manage subscriptions.

Provide customer support and service notifications.

Monitor usage patterns and optimize performance.

Ensure platform security and prevent unauthorized access.

3. Data Sharing and Disclosure

anQen does not sell user data to third parties.

Data may be shared with trusted service providers for hosting, analytics, and payment processing.

Disclosure may occur if required by law or to protect platform integrity and user safety.

4. Cookies and Tracking Technologies

anQen uses cookies to enhance user experience, remember preferences, and analyze traffic.

Users may manage cookie settings via browser controls or opt out of certain tracking features.

5. Data Security

We implement industry-standard security protocols, including SSL encryption, secure server infrastructure, and access controls.

Personal data is accessible only to authorized personnel and is stored in secure environments.

6. International Data Processing

anQen serves users across multiple countries. As such, personal data may be stored or processed in jurisdictions outside the user’s country of residence. All data transfers comply with applicable international privacy regulations.

7. User Rights

Users have the right to:

Access and update personal information.

Request deletion of account and associated data.

Opt out of marketing communications.

Submit inquiries or complaints regarding data handling.

8. Data Retention

User data is retained for the duration of the account’s active status. Upon account deletion, residual data may be retained for legal, operational, or compliance purposes.

9. Policy Updates

anQen may revise this Privacy Policy periodically. Users will be notified of significant changes via email or platform alerts. Continued use of the platform constitutes acceptance of the updated policy.